Compliance with POPIA
Bolt & Paint Zone is committed to protecting your privacy in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
What Information We Collect
We collect personal information necessary to fulfill your orders and improve our service, including:
- Full name
- Contact phone number and email address
- Delivery address and billing information
- IP address and browser browsing activity on our website
How We Use Your Information
Your personal information is strictly used to:
- Process and fulfill your orders.
- Communicate order updates and deliver customer support.
- Improve our website user experience.
- Send optional promotional marketing emails (if you have explicitly opted in).
Third-Party Data Sharing
We do not sell or rent your personal data to third parties. We share your information only with trusted 3rd-party service providers essential for completing your order:
- PayFast: For secure online payment processing.
- The Courier Guy: For processing deliveries and contacting you regarding shipment status.
All third-party service providers are contractually obliged to respect the privacy and security of your personal data in accordance with relevant laws.
Data Security & Storage
We employ standard digital security protocols to ensure your data remains protected against unauthorized access, loss, or theft.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored with us. To exercise these rights, please contact us at sales@boltandpaintzone.co.za.